Maybe you'd be a great fit for Jane's team.

Customer Service

October 01, 2016

Our Support staff are also our Sales staff - but Jane doesn’t cold call. We grow the same way our client’s do: by providing a superior service that people recommend to their friends. The Support positions at Jane involve handling phone and email correspondence from either current or interested users, running online demos by request, and possibly attending some conferences on occasion to (wo)man the Jane booth. At Jane our goal is to offer qualified, knowledgable support that can be depended on for accurate and speedy responses.

Jane jobs are ideally full time and we’re hoping for local to Vancouver but would consider remote if it makes sense for everyone.

Our number one requirement is that our staff fall in love with Jane.

We value a good fit over experience but relevant experience in the clinical world is like gold. If you’ve ever worked a front desk or managed a clinic we would love to hear your story.

Here’s the Jane Support Staff Zodiak Sign.

You’re a smart, slightly nerdy, energetic self starter. You have a lovely phone and email manner and a willingness to be awesome. You like helping others and enjoy lame jokes and somewhat on topic gif responses. You’re not afraid to ask for help if you don’t know the answer and you love being depended on.

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